Privacy Policy

Privacy Policy

Website Legal Policies

Terms of Use

Effective Date: [Effective Date]

These Terms of Use ("Terms") govern your access to and use of [Website URL] and any related microsites, pages, or profiles (collectively, the "Site"). The Site is owned and operated by Carpet Patrol LLC ("Company," "we," "us," or "our"), located at 22 Fairview St., Boyertown, PA 19512. By accessing or using the Site, you agree to these Terms.

1. Ownership; Brand and DBA Protection

1.1 Definitions. "Marks" means our names, brands, trademarks, service marks, logos, trade dress, and other brand identifiers, including without limitation: "Carpet Patrol," "Carpet Patrol LLC," "Total Property Patrol," and "Hardwood Patrol" (together with any stylizations, logos, icons, slogans, and any confusingly similar variants). “Content” means all text, photos, videos, graphics, forms, documents, and other materials on the Site.

1.2 Ownership. The Site and all Content are owned by Company or its licensors and are protected by U.S. and international laws. The Marks are the exclusive property of Company. No license to the Marks is granted by these Terms, and any use of the Marks requires our prior written permission.

1.3 Prohibited Brand Uses. You agree not to (i) use, reproduce, display, or create derivative works of the Marks; (ii) register, purchase, or use domain names, social handles, business names, advertising keywords, or meta tags that contain or imitate the Marks; (iii) state or imply any sponsorship, affiliation, or endorsement by Company; (iv) manufacture, sell, or distribute goods or services bearing the Marks; or (v) frame, scrape, mirror, or otherwise simulate the look-and-feel of the Site or our branding.

1.4 Nominative Fair Use. Limited, truthful, nominative reference to the Marks (e.g., in media coverage or directories) is permitted if (a) necessary to identify our business, (b) you do not use company logos, stylization, or trade dress, and (c) you do not suggest sponsorship or endorsement.

1.5 Subcontractor/Partner Use. Any subcontractor, reseller, or partner may use the Marks solely under a separate written brand license or subcontractor agreement with Company and in accordance with brand guidelines provided by Company. Contact: [IP/Brand Permissions Email] to request permission.

2. Acceptable Use; No Scraping

You agree not to misuse the Site, including by (i) accessing it using automated means (bots, scrapers) to extract data; (ii) attempting to gain unauthorized access; (iii) interfering with the Site’s operation or security; or (iv) posting unlawful, infringing, or harmful content.

3. Quotes, Estimates, and Scheduling

Any online quote or estimate provided via the Site is for convenience only and is not binding until confirmed in a written agreement signed by both parties. Scheduling submitted via the Site is subject to availability and Company confirmation.

4. User Submissions and Testimonials

If you submit reviews, photos, or other content, you grant Company a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for marketing and service-related purposes, subject to our Privacy Policy. You represent you own the content and that it does not infringe others’ rights.

5. IP and Trademark Takedown Procedure

To report misuse of our Marks or alleged infringement on or related to the Site, email: [IP Notices Email] with (a) your contact information; (b) a description of the content or usage; (c) the location (URL) of the material; and (d) a statement under penalty of perjury that you have a good-faith belief the use is unauthorized. For copyright claims, you may send a DMCA notice to our designated agent: [DMCA Agent Name/Title], [Address], [Email], [Phone].

6. Disclaimers; No Warranties

The Site and Content are provided "as is" and "as available." Company disclaims all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, Company is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from or related to your use of the Site.

8. Third-Party Links

The Site may link to third-party sites or services (including financing providers). Company is not responsible for third-party content or practices.

9. Financing Disclaimer

Financing may be offered through third-party providers such as [GreenSky]. Company is not a lender, does not make credit decisions, and is not responsible for third-party terms. All financing is subject to the provider’s approval and terms.

10. Modifications

We may update these Terms at any time by posting revised terms on the Site. Your continued use of the Site after changes take effect constitutes acceptance.

11. Governing Law; Venue

These Terms are governed by Pennsylvania law. Exclusive venue lies in the state or federal courts located in Berks County, Pennsylvania.

12. Contact

Carpet Patrol LLC, 22 Fairview St., Boyertown, PA 19512; Phone: [Phone Number]; Email: [Contact Email]

Privacy Policy

Effective Date: [Effective Date] This Privacy Policy describes how Company collects, uses, and shares information when you visit or interact with the Site. 1. Information We Collect Contact details (name, email, phone), service location, and communications you send us; site analytics/cookies; and limited device data for security and performance. 2. How We Use Information To provide and improve services, respond to inquiries, schedule work, process payments (via third-party processors), and communicate updates and promotions (with opt-out). 3. Sharing of Information We share information with service providers (hosting, analytics, scheduling, payment processing) and as required by law. We do not sell personal information. 4. Cookies and Analytics We use cookies/analytics to operate and improve the Site. You can control cookies through your browser settings. 5. Your Choices You may request access, correction, or deletion of your information by contacting us at [Privacy Email]. You can opt out of marketing emails at any time. 6. Data Security We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure. 7. Children’s Privacy The Site is not directed to children under 13 and we do not knowingly collect their personal information. 8. State/International Disclosures If you are a resident of a U.S. state with privacy rights or located in the EU/UK, you may have additional rights. We will honor applicable requests consistent with law. 9. Changes We may update this Privacy Policy. The date at the top indicates the latest revision. 10. Contact For privacy inquiries: [Privacy Email] Service Disclaimers The following apply to information presented on the Site. Final, binding terms are in your signed Home Improvement Contract. 1. General Cleaning & Safety Walking from wet surfaces to hard floors can be slippery. Keep children and pets away from treated areas until dry. Do not replace items or remove protective pads/blocks until fully dry. 2. Stain/Odor Limitations Some stains, odors, or color losses (e.g., pet urine) are permanent or may intensify after cleaning. Results vary by material condition, age, and prior treatments. 3. Area Rugs In‑home extraction may not remove embedded soil and can risk color run, shrinkage, or yellowing (e.g., viscose/rayon). Outcomes are not guaranteed for shag or unstable dyes. 4. Hardwood Refinishing/Wax Removal Wax removal and screen/recoat can expose pre‑existing defects or cause discoloration/swelling where finishes are missing or floors are unsealed. In some cases, full sanding may be required. 5. Furniture & Site Conditions Customers are responsible for removing breakables and arranging professional moving of heavy items unless otherwise agreed in writing. 6. No Guarantee of Outcomes Service results depend on material conditions and cannot be guaranteed. Photos and testimonials are illustrative only; individual results vary. Brand and Trademark Notice “Carpet Patrol,” “Total Property Patrol,” and “Hardwood Patrol,” together with related logos and trade dress, are trademarks and/or common law marks of Carpet Patrol LLC. Unauthorized use is strictly prohibited. To request permission, contact [IP/Brand Permissions Email]. Website & ads: add a footer line “Carpet Patrol LLC d/b/a Total Property Patrol and Hardwood Patrol.”